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  1. 1

    Re-designing reference services a case study for 21st century learning Por Eclevia, Marian Ramos

    Publicado no PLAI Journal (2016)
    Artigo

    Re-designing reference services a case study for 21st century learning
  2. 2

    The reference librarian is now online understanding librarians' perceptions of quality chat reference using critical incident technique Por Eclevia, Marian Ramos

    Artigo

    The reference librarian is now online understanding librarians' perceptions of quality chat reference using critical incident technique

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