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  1. 1

    Re-designing reference services a case study for 21st century learning di Eclevia, Marian Ramos

    Pubblicato in PLAI Journal (2016)
    Articolo

    Re-designing reference services a case study for 21st century learning
  2. 2

    The reference librarian is now online understanding librarians' perceptions of quality chat reference using critical incident technique di Eclevia, Marian Ramos

    Articolo

    The reference librarian is now online understanding librarians' perceptions of quality chat reference using critical incident technique

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