Toon 1 - 4 resultaten van 4 Voor zoekopdracht 'Dixon, Matthew', zoektijd: 0,01s Verfijn jouw resultaten
  1. 1

    The challenger sale taking control of the customer conversation door Dixon, Matthew

    Gepubliceerd in 2011
    Boek

    The challenger sale taking control of the customer conversation
  2. 2

    Stop trying to delight your customers. door Dixon, Matthew

    Gepubliceerd in Harvard Business Review
    Artikel

    Stop trying to delight your customers.
  3. 3

    Reinventing customer service How T-Mobile achieved record levels of quality and productivity. door Dixon, Matthew

    Gepubliceerd in Harvard Business Review
    Artikel

    Reinventing customer service How T-Mobile achieved record levels of quality and productivity.
  4. 4

    Kick-ass customer service Consumers want results - not sympathy. door Dixon, Matthew

    Gepubliceerd in Harvard Business Review
    Artikel

    Kick-ass customer service Consumers want results - not sympathy.

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