Search Results - Brown, Stanley A. 1946-

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  1. 1

    Strategic customer care an evolutionary approach to increasing customer value and profitability by Brown, Stanley A. 1946-

    Published 1991
    Book


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  2. 2

    Total quality service how organizations use it to create a competitive advantage by Brown, Stanley A. 1946-

    Published 1992
    Book


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  3. 3

    Performance-driven CRM how to make your customer relationship management vision a reality by Brown, Stanley A. 1946-, Gulycz, Moosha

    Published 2002
    Book


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