Services marketing integrating customer focus across the firm por Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D.

Services marketing integrating customer focus across the firm por Zeithaml, Valarie A.

Services marketing integrating customer focus across the firm por Zeithaml, Valarie A.

Contributor biographical information
Publisher description
Table of contents only

Services marketing integrating customer focus across the firm por Zeithaml, Valarie A.

Services marketing integrating customer focus across the firm por Zeithaml, Valarie A.

Services marketing integrating customer focus across the firm por Zeithaml, Valerie A

Services marketing integrating customer focus across the firm por Zeithaml, Valarie A.

Services marketing integrating customer focus across the firm por Zeithaml, Valarie a.

Services marketing por Zeithaml, Valarie A.