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When the customer is stressed anxious consumers need special attention.. [article]. per Berry, Leonard L.
Publicat 2015Signatura: loading...
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Management lessons from Mayo Clinic inside one of the world's most admired service organizations per Berry, Leonard L. 1942-
Publicat 2008Signatura: loading...
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On great service a framework for action per Berry, Leonard L. 1942-
Publicat 1995Signatura: loading...
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Marketing services competing through quality per Berry, Leonard L.
Publicat 1991Signatura: loading...
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            5
Marketing services competing through quality per Berry, Leonard L.
Publicat 1991Signatura: loading...
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            6
Banking tomorrow managing markets through planning per Thompson, Thomas W. (Thomas William) 1934-
Publicat 1981Signatura: loading...
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Banking tomorrow managing markets through planning per Thompson, Thomas W. (Thomas William) 1934-
Publicat 1978Signatura: loading...
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            8
Marketing and the social environment: a readings text per Berry, Leonard L
Publicat 1973Signatura: loading...
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            9
What's the hard return on employees wellness programs?. per Berry, Leonard L.
Publicat a Harvard Business ReviewSignatura: loading...
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            10
When the customer is stressed. per Berry, Leonard L.
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