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When the customer is stressed anxious consumers need special attention.. [article]. by Berry, Leonard L.
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Management lessons from Mayo Clinic inside one of the world's most admired service organizations by Berry, Leonard L. 1942-
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On great service a framework for action by Berry, Leonard L. 1942-
Published 1995Call Number: loading...
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Marketing services competing through quality by Berry, Leonard L.
Published 1991Call Number: loading...
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Marketing services competing through quality by Berry, Leonard L.
Published 1991Call Number: loading...
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Banking tomorrow managing markets through planning by Thompson, Thomas W. (Thomas William) 1934-
Published 1981Call Number: loading...
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Banking tomorrow managing markets through planning by Thompson, Thomas W. (Thomas William) 1934-
Published 1978Call Number: loading...
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8
Marketing and the social environment: a readings text by Berry, Leonard L
Published 1973Call Number: loading...
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9
What's the hard return on employees wellness programs?. by Berry, Leonard L.
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10
When the customer is stressed. by Berry, Leonard L.
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