Services marketing concepts, strategies, & cases von Hoffman, K. Douglas, Bateson, John E. G.

Services marketing concepts, strategies, & cases von Hoffman, K. Douglas, Bateson, John E. G.

Services marketing von Bateson, John E. G., Hoffman, K. Douglas

Services marketing von Bateson, John E G

Managing services marketing text and readings von Bateson, John E. G.

Essentials of services marketing von Hoffman, K. Douglas

Managing services marketing text and readings von Bateson, John E. G.