Showing 1 - 2 results of 2 for search 'Altman, Ellen', 查询时间: 0.01s Refine Results
  1. 1

    Assessing service quality satisfying the expectations of library customers 由 Hernon, Peter

    出版 2015
    图书

    Assessing service quality satisfying the expectations of library customers
  2. 2

    Performance measures for public libraries 由 Altman, Ellen, Beasley, Kenneth E., De Prospo, Ernest R., 1937-

    出版 1973
    图书

    Performance measures for public libraries

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